Contact

Talk to us

We aim to answer every message within two business days — usually much faster. Before writing in about a setup issue, the troubleshooting guide resolves the most common problems.

Product support

Setup, EA installation, billing, or anything not working the way the docs say it should. Include your account email and, for connection issues, your broker and server name.

support@riskmarshal.com

Partnerships & creators

Creators, educators, communities, prop firms, and strategic partners. The fastest route is the partner application — it goes straight to review.

Apply at /partnership

Security reports

Vulnerability reports get priority handling. Use the [Security] subject tag and include reproduction steps. See our disclosure policy on the Security page.

support@riskmarshal.com — subject [Security]

Press & everything else

Questions about the platform, the beta, or anything this page doesn't cover.

support@riskmarshal.com

You can also find us on X (Twitter).